Orders made for delivery to Highland or Grampian areas will be required to pay an additional surcharge. All goods must be signed for by an adult aged 18 years or over upon delivery. We do not deliver to Ireland or Northern Ireland.
Delivery charges and estimated timescales are specified in the Delivery Information section. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors, and deliveries of multiple items may arrive on separate days or on different deliveries. We are under no liability for any delay or failure to deliver the products within the estimated timescales.
Risk of loss and damage of products passes to you on the date when the products are delivered or the date that the first delivery is attempted by us.
In most cases delivery is to your external front door. Occasionally, due to accessibility constraints, the driver may only be able to deliver your order to the nearest ground floor access point, which may be the kerbside. Please note if you live in a flat or apartment our drivers cannot deliver up flights of stairs. In certain circumstances, the delivery driver may require assistance with larger items.
Some drivers may take items into the property upon request, but this is at their discretion and we cannot guarantee that they will do this. We cannot be held liable if any damage occurs as a result of items being taken into the property.
Please note that Booths Flooring strongly advises that you do not book your fitter or landscaper until you have received and checked your order, as we are not liable for any installation costs or labour costs.
Please note that in some circumstances an item being delivered may be heavier than the driver is able to lift. In these cases it is a customer’s responsibility to ensure that they have sufficient equipment and personnel available at the point of delivery to assist with unloading of the vehicle or, alternatively be able to provide smaller cut down sizes for the product ordered that can be delivered to the doorstep and unloaded without assistance.